After operating in the UK market for nine years, BGO online casino has abandoned the United Kingdom after the latest and costliest altercation with the UK Gambling Commission. The gambling company is selling the database of its UK casino, including the customer list with over 430,000 active users across its operating brands. The UK site domain of the BGO company will also be on sale, a move that will give more spotlight to trusted online gambling sites.
Users outside the UK will continue to have regular access to the BGO.com site. At the same time, the UK players can only open banking services and not the operator’s games, which raises more questions about how to protect gambling assets.
The BGO company has since said to the iGaming Business that it is surrendering its license. It cannot operate in a regulated market with erratic fines that are not balanced compared to the operation’s size. The online casino has said that this was the correct decision to protect players, affiliate partners, and staff from a possible debt repayment failure.
BGO leaving the UK results from a series of clashes with the UK Gambling Commission over their business practices resulting in hefty fines. The latest altercation on October 28, 2021, ended in UKGC suspending the license to BGO Entertainment. The UKGC claims that under Gambling Act from 2005, Section 118 (2), BGO’s license was suspended due to the operator’s inability to perform activities required by the license itself, especially concerning failure to protect customers.
BGO Entertainment also had to pay a £2 million ($2.7 million) settlement and run “enhanced due diligence checks” for 250 online casino’s most loyal customers. BGO itself has said that the online casino earned £300 million ($399.7 million) in profit during nine years of operating.
Even before getting its license suspended, BGO was fined £300,000 in May 2017 by the UK Gambling Commission due to its ad violations. UKGC reported that nine commercials were misleading since the company did not clearly communicate a free bet or bonus on the online casino’s site between July 2015 and July 2016.